Virtual Office Services

Virtual Office Packages

Enjoy the Keystone Innovation Centre’s virtual office space and services.

We have different levels of virtual office space at the Keystone Innovation Centre.

There are three different type of post handling options and an option for a telephone line, together with offering discounted rates on the use of our meeting rooms as detailed below.

For any queries, please fill in the form below or email:

Option A


per month + VAT

Month to month term 

Mailing address

Mail Handling (Drop Off/Pick Up Point):

When we receive your post, we email you & keep it secure until you collect (Mon-Fri, 9-5pm)*

Cancel at any point

Option B


per month + VAT

Month to month term 

Mailing address

Mail Handling, Scanned and Emailed:

We scan and email all your post to you the same day it is received.

Cancel at any point

Option C


per month + VAT

Month to month term 

Mailing address

Mail Handling and Forwarding: 

We forward on your post to your private address the day we receive it **

Cancel at any point

Option D


Month to month term

Telephone number

Personal Telephone:

01842 Number

Transfer to UK landline or UK mobiles

24hr voicemail access ***

Cancel at any point

As a virtual office tenant we offer a 10% discount on our meeting rooms hire rates.

* ID will be required of all those you authorise to pick up packages from the premises.

** Upto 15 standard letters per month, all other letters charged at franked rate costs +5p. Mail forwarded by 1st class post and to UK address only.

*** Includes 60 minutes of transferred calls per month (except to international mobiles and landlines). Calls over this charged at 2p per minute to landlines and 10p per minute to mobiles. Any internal landline and mobiles charged at 20p per minute.

If you choose Option A we will email you to let you know that we’ve got some post waiting to be collected. Option B your post will be scanned and emailed the same day. If you choose Option C your post will be forwarded on (except parcels and recorded deliveries which will need collecting) the day we receive it.

We will handle mail sent to:

  1. Your trading name
  2. Your registered company name (if different)
  3. Your personal name.

Yes, we will need proof of ID – either a passport or driving license and a recent utility bill.

Your Company Name, Keystone Innovation Centre, Croxton Road, Thetford, Norfolk, IP24 1JD.

Yes, parcels greater in size than 300mm x 240mm x 100mm can be stored for 2 working days. (parcels are collection only we will not forward
parcels). Additionally, we are unable to accept any item containing dangerous, live or perishable goods. Keystone Development Trust shall
be entitled to refuse to accept any item it considers to be unreasonable or unlawful.

Keystone Development Trust will not accept any business which could be construed to be illegal, defamatory, immoral or obscene. Any false
detail / information that has been provided will entitle Keystone Development Trust to terminate this agreement immediately.

Request a virtual office package

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